Privacy Policy
Last Updated: July 12, 2026
Appkraft Yazılım Limited Şirketi (“Appkraft”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use any mobile application, website, or digital service developed and published by Appkraft.
By using our Apps, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Company Information
Appkraft Yazılım Limited Şirketi
MASLAK 42 Rezidans B Blok 4 Room, D:542
34485 Sarıyer / İstanbul
Türkiye
Email: support@appkraft.co
2. Information We Collect
Depending on the App and the features you use, we may collect the following information.
Information You Provide
- Name
- Email address
- Account information
- Customer support communications
- AI prompts
- Images
- Photos
- Voice recordings
- Messages
- Dream descriptions
- Coffee cup photos
- Tarot questions
- Other information you voluntarily submit
Device Information
We may automatically collect:
- Device model
- Operating system
- Device language
- Country or region
- Time zone
- IP address (where applicable)
- App version
- Device identifiers
- Push notification token
Usage Information
We collect information about how you use our Apps, including:
- Feature usage
- Session duration
- Screens viewed
- Performance metrics
- Crash reports
- Interaction events
Purchase Information
When you purchase subscriptions or in-app products, we may receive limited transaction information such as:
- Subscription status
- Product purchased
- Purchase token or transaction identifier
We do not collect or store your payment card details. Payments are processed securely by Apple App Store or Google Play Store.
3. How We Use Your Information
We use your information to:
- Provide and maintain our services
- Deliver AI-generated responses
- Authenticate users
- Process subscriptions
- Improve app performance
- Personalize user experience
- Respond to customer support requests
- Detect fraud and abuse
- Ensure security
- Comply with legal obligations
4. Artificial Intelligence Services
Some of our Apps use third-party AI providers to generate responses and content.
Information that you voluntarily submit (such as prompts, images, or messages) may be processed by trusted AI providers solely to provide the requested functionality.
We do not use your personal data to train our own AI models unless we clearly inform you and obtain any consent required by applicable law.
5. Third-Party Service Providers
We may share limited information with trusted third-party providers that help us operate our Apps, including:
- Apple
- Firebase
- RevenueCat
- OpenAI
- Anthropic
- Google Gemini
- Analytics providers
- Cloud hosting providers
- Authentication providers
- Customer support providers
These providers process personal information only as necessary to provide their services and under their own privacy commitments.
6. Cookies and Similar Technologies
Our websites and some App features may use cookies or similar technologies to:
- Remember preferences
- Improve performance
- Analyze usage
- Maintain security
You may control cookies through your browser settings where applicable.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide our services
- Fulfill legal obligations
- Resolve disputes
- Enforce our agreements
When data is no longer required, it is securely deleted or anonymized where appropriate.
8. Data Security
We implement reasonable technical and organizational measures designed to protect your information, including:
- Encrypted communications (HTTPS/TLS)
- Access controls
- Authentication safeguards
- Secure cloud infrastructure
- Monitoring and security practices
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International Data Transfers
Because our service providers operate in multiple countries, your information may be transferred to and processed outside your country of residence.
Where required by law, we implement appropriate safeguards for international transfers, such as Standard Contractual Clauses (SCCs) or other legally recognized mechanisms.
10. Your Privacy Rights
Depending on your location, you may have rights including:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict or object to processing
- Withdraw consent where processing is based on consent
- Request a copy of your personal information in a portable format
To exercise these rights, contact us at:
11. Children’s Privacy
Our Apps are not intended for children under the age required by applicable law without appropriate parental or guardian consent.
If we become aware that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete that information.
12. Third-Party Links
Our Apps may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we make material changes, we will update the “Last Updated” date above. Continued use of our Apps after changes become effective constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Appkraft Yazılım Limited Şirketi
MASLAK 42 Rezidans B Blok 4 Room, D:542
34485 Sarıyer / İstanbul
Türkiye
Email: support@appkraft.co